Registering Sender ID with COD King in Phillipines – A complete 2026 guide
Registering a custom Sender ID is a critical step for any business operating in the Philippines. It transforms a random string of numbers into a professional brand name, ensuring your customers immediately recognize who is messaging them.
Below is the official guide and template for applying for a Philippine Sender ID with COD King.
How to Apply for a Philippine Sender ID (COD King)
If you are scaling your Shopify store in the Philippines, a custom Sender ID is no longer just “nice to have”—it is essential for deliverability and trust.
Pre-requisites
- Install COD King Shopify App
- Plan: Subscribe to COD King Enterprise Plan.
- Submission: All documents must be emailed to support@notifiktech.com.
Application Template
Copy and fill out the details below to submit your request.
Subject: Sender ID request in Philippines – [Your Shopify Domain]
Body:
Hello COD King Support Team,
I would like to apply for a custom Alphanumeric Sender ID for my Shopify store operations in the Philippines. Please find the required details below:
- Company Name: [Enter Legal Company Name]
- Shopify Domain: [e.g., https://www.google.com/search?q=yourstore.myshopify.com]
- Requested Sender ID: [Maximum 11 Characters, e.g., CODKING]
- Company Address: [Enter Registered Business Address]
- Position: [e.g., Founder / CEO]
Attached Documents:
- Business Permit 2025 (Scanned Copy)
- Company Logo (High Resolution)
- E-Signature of Authorized Signatory
I confirm that these messages will be used for transactional updates and order verifications. Please let me know if any further information is required.
Regards, [Your Name]
Understanding Sender IDs in the Philippines
What is a Sender ID?
A Sender ID is the displayed name that appears at the top of a mobile phone’s message inbox. Instead of seeing a random 11-digit mobile number (e.g., +63 917…), your customers will see your brand name (e.g., CODKING). In the Philippines, these are typically Alphanumeric, allowing up to 11 characters.
How it works in PH
The Philippines has strict telecommunications regulations overseen by the NTC (National Telecommunications Commission).
- Whitelisting: Major telcos (Globe, Smart, DITO) require every brand name to be “whitelisted” before it can be used.
- Filtering: Messages sent from unregistered international numbers or generic IDs are often blocked or flagged as “Spam” by local carriers to prevent smishing (SMS phishing).
- One-Way Communication: Alphanumeric Sender IDs are designed for one-way transactional or promotional alerts.
Why should you register your Sender ID?
- Higher Open Rates: Customers are significantly more likely to open a message from “COD King” than from an unknown number.
- Brand Trust: With the rise of SMS scams in the Philippines, a registered ID signals that your business is legitimate and compliant with local laws.
- Improved Deliverability: Registered IDs bypass many of the aggressive spam filters set by Philippine telcos, ensuring your OTPs and order confirmations actually land in the inbox.
- Professionalism: It provides a premium experience that helps your store stand out from smaller, unregistered competitors.
Conclusion
Securing a registered Sender ID is the definitive way to build a reliable communication bridge with your Filipino customers. In a market where Cash on Delivery (COD) is the primary payment method, clear and branded communication reduces “return-to-origin” (RTO) rates and ensures your customers feel secure from the moment they place an order until the package arrives at their door.
By following the steps above and submitting your 2025 Business Permit, you are not just sending a text; you are building a professional brand identity that commands trust.
Ready to upgrade? If you are on our Enterprise Plan, gather your documents and email us at support@notifiktech.com today. Our team will handle the heavy lifting with the local carriers to get your brand whitelisted.
