COD King vs Kwik COD App

Cash on Delivery is still amongst the most popular payment options for online shoppers, particularly in markets such as the Indian market and the Middle East market. Although COD increases the number of orders, it has its associated challenges such as fake orders, high RTO, as well as lower customer intent.

To counter these issues, Shopify merchants use COD management apps. Some popular apps available in the marketplace are COD King and Kwik COD. In this blog, we shall introduce the two apps in simple words anddiscuss what makes COD King a better option for COD management.

In this elaborate comparison, we are going to explain:
Customer reviews and merchant feedback
The fundamental details of both applications
Features available
Why COD King is better
OTP verification and partial payment comparison
Quality support

Basic App Details

COD King – COD Fees & OTP Verify

The COD King is a powerful Shopify app built to empower the merchants with fully managing their Cash on Delivery orders. The first focus of COD King is not just order verification but rather protection against fake orders and boosting profitability.

• Founded: 2021
• Developed for: Shopify merchants who heavily rely on COD
• Core Objective:
  • Reduce fake and high-risk COD orders
  • Increase successful deliveries
  • Protect merchant revenue

Feature Availability in COD King:

Easy customization based on business needs
OTP verification via SMS and WhatsApp
Partial / upfront payment for COD orders
Extra COD fees to cover logistics cost
Show or hide COD based on rules
Checkout-level COD control

Kwik COD – COD & Checkout Optimization

Founded: 2023

Developed for: Shopify merchants who want COD management along with checkout optimization

Feature Availability in Kwik COD:

• OTP verification for COD orders (basic verification flow)
• Partial COD / advance payment support
• COD fees and discount options
• Checkout-level features like address autofill and faster login
• Conditional COD visibility settings

Although Kwik COD is a service that offers solutions for a range of checkout optimization aspects, COD King is a more viable option for those who want maximum performance for their COD service. COD King is specifically designed to take care of bogus orders being placed via COD, whereas Kwik COD is spread across various checkout optimization solutions.

Head-to-Head Comparison: Why COD King Is Better:

1.OTP Verification:

COD King:

• OTP verification is designed specifically for COD orders — customers must confirm their phone number before the order is accepted.
• This removes a large percentage of fake and low-intent orders, which directly reduces RTO costs.

Kwik COD:

• Also offers OTP verification, but its implementation is blended with general checkout improvements.
• It works well, but not as deeply tailored for strict COD filtering.

Advantage: COD King’s OTP process is more COD-centric and results in higher authenticity of COD orders.

2.Partial Payment — COD King’s Most Impactful Feature

COD King:

• Lets merchants collect advance partial payment before fulfilling COD orders.
• This dramatically increases customer commitment and drops fake bookings.
• Easy to set up and merchant-friendly.

Kwik COD:

• Supports partial COD payments too, but often bundled with other checkout incentives.
• Less focused on strong buyer commitment compared to COD King.

Advantage: COD King’s partial payment is simple, direct, and highly effective making it a killer feature for tackling fake COD.

3.Smart COD Rules & Control

COD King:

• Allows powerful rules like “hide COD above/below certain cart value” or “show COD only in selected pin codes.”
• Perfect for merchants with tiered COD policies.

Kwik COD:

• Also has rule-based visibility but sometimes tied with checkout UX flows.

Advantage: COD King’s controls are simpler, purpose-built, and easier to manage for COD logic.

4.Support — COD King Takes Priority

COD King Support:

• Merchants often praise COD King’s fast, responsive, and COD-focused support team.
• The support team helps with setup, rules, and optimization based on merchant needs.

Kwik COD Support:

But feedback shows it’s often broader checkout support, not always COD-specific.

Advantage: COD King’s support feels more specialized and merchant-aligned for COD problems.

Reviews & Merchant Feedback

COD King Reviews:

• Excellent ratings on Shopify
• Merchants consistently mention:
  • Massive reduction in fake and return orders
  • Partial payment as a game-changer
  • Easy setup and customization
  • Outstanding support experience

Kwik COD Reviews:

• Also strong reviews with praise for checkout features and good support.
• Users appreciate the wider feature set, but some mention it takes more time to configure.

Feature Comparison: Why COD King Is Clearly Better:

Feature	COD King	Kwik COD
OTP Verification	✅ SMS + WhatsApp OTP (COD-focused & advanced)	✅ OTP available, more checkout-oriented
Partial / Upfront Payment	✅ Yes (Major Advantage – strong buyer commitment)	⚠️ Available, but less strict and promotion-driven
COD Fees	✅ Yes – helps recover logistics cost	⚠️ Available, but not core-focused
Show / Hide COD Rules	✅ Advanced, rule-based COD control	⚠️ Available, but limited flexibility
Checkout-Level COD Control	✅ Dedicated COD logic without complicating checkout	⚠️ Requires checkout-level changes
Revenue Protection	✅ Strong – built to reduce fake orders & RTO	⚠️ Moderate – depends on checkout nudges
Merchant Control	✅ High control over COD behavior	⚠️ Shared control with checkout features
Scalability	✅ Excellent for high-volume COD stores	⚠️ Limited for COD-heavy scaling
Overall COD Performance	⭐⭐⭐⭐⭐ Best-in-class	⭐⭐⭐⭐ Average to good

Conclusion:

When it comes to the effective management of Cash on Delivery orders, COD King is certainly a class apart compared to the competition, which is offered by Kwik COD. Where the functions of a basic COD system are to be found, COD King is specifically designed to address the actual issues that affect the COD system for a business, which are orders placed fraudulently, a high Rate of Transport (RTO) failed delivery, and

With sophisticated OTP verification, highly capable partial payment functionality, flexible COD terms, and robust revenue protection functionality, COD King puts complete control of COD business in merchants’ hands. It is not just an Eastern Union COD orders manager, but a filter for serious buyers, a profit protector, and a delivery success rate enhancer.

Kwik COD works well for a merchant seeking improvements at the checkout level, but in environments where COD transactions play a significant role, its functionality is not in-depth enough to meaningfully limit risks and expand with confidence.