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Customer reviews

Trusted by Shopify merchants

Every review on this page was left by a merchant running COD King on their own store, and is reproduced from the Shopify App Store exactly as written. These are the four- and five-star reviews; the full listing, every rating included, is a click away.

Customer reviews

5.0

Customer reviews from Shopify App Store merchants running COD King on their stores.

On the Shopify App Store

4.9average across 962 reviews
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159 of them are published on this page.

  • SKRIVOO

    India · 17 Feb 2026

    Highly Recommended for COD Stores! COD King has completely transformed the way we handle partial payments on our Shopify store. The setup was quick and simple, and the app works smoothly without affecting our checkout experience. The partial COD option has significantly reduced fake orders and improved our order confirmation rate. It gives us better control over cash flow while still offering customers the flexibility of Cash on Delivery. Customer support is also outstanding — quick responses and very helpful with customization requests. If you’re running a COD-based store, COD King is a must-have app. Totally worth it!

  • Zoci Voci

    India · 10 Feb 2026

    Amazing support team — quick replies on chat and even over google meet. The COD setup is very smooth and the UI is clear on both mobile and desktop. Excellent app for partial COD payments. It has helped us reduce fake orders, resulting in major savings on advertising costs and shipping fees. Very useful for scaling COD businesses. I’d definitely recommend this app to anyone using Cash on Delivery.

  • Driptionary By Retail Therapy

    India · 10 Oct 2025

    Excellent App & Support! This app has made managing COD orders much easier. The OTP verification feature works perfectly and helps reduce fake orders. The option to charge COD fees is great for improving conversion and reducing unnecessary cancellations. The interface is clean, and the setup is very simple. Customer support is fast, friendly, and very helpful. Highly recommended for every Shopify store handling COD orders!

  • EKAM

    India · 25 Aug 2026

    Outstanding experience with COD King! A special shout-out to Pankaj and Gaurav, who did a wonderful job assisting us throughout the entire process. From initial onboarding and custom rule setup to final integration and testing, their support was seamless, prompt, and highly professional. They took the time to understand our store requirements, helped configurepayment features flawlessly, and ensured everything ran smoothly without any friction at checkout. It is rare to see such dedicated customer service. Highly recommended for any Shopify merchant looking to reduce RTO and optimize COD operations!

  • Oham shoham ayurved

    India · 9 Jul 2026

    We've had an excellent experience using COD King. The app is easy to set up and provides all the essential features we need, including OTP verification, partial COD payments, and flexible COD rules. It has helped us reduce fake COD orders and streamline our order confirmation process.

  • Lost my buds

    India · 21 May 2026

    Excellent support experience! The team helped me properly set up the 10% COD advance payment flow on my Shopify store and explained everything clearly step by step. They were patient, responsive, and helped customize the setup according to my requirements. Really appreciate the support and quick assistance throughout the process. Highly recommended

  • Eastman Cast & Forge Ltd

    India · 10 Apr 2026

    I recently started offering partial payment on my store, eastmanshop.com, and COD King has been a great solution for managing this feature smoothly. The setup process was simple, and it works reliably for handling partial COD orders. What I really appreciate is their customer support — the team is very responsive, helpful, and quick to resolve any issues. Overall, a great tool for anyone looking to enable partial payments and improve order conversions.

  • Manikandansilks

    India · 19 Jan 2026

    Outstanding Support & Quick Service The Cod King app support team is truly excellent. I contacted them and received a response within 15 minutes. They clearly explained all the required features and set up everything perfectly without any delay. The support team is very professional, friendly, and responsive. This app is extremely useful for business owners who need reliable COD and courier solutions and partial payments etc..... Highly recommended! Great service and fast support.

  • Suratikart

    India · 19 Jan 2026

    COD King is an excellent solution for managing Cash-on-Delivery orders on Shopify. The interface is simple and easy to use, which makes setup quick even for beginners. One of the biggest advantages is that it does not require any business documents, so individual store owners can start using it immediately without extra verification steps. The pricing is affordable compared to other COD-focused apps, and the value you get is impressive. Their support team is highly responsive; whenever an issue comes up, the staff provides instant solutions and clear guidance. Overall, COD King is a reliable, efficient, and hassle-free app for anyone running a COD-based Shopify store.

  • VALANTIS

    India · 2 Aug 2026 · edited

    We've had a great experience so far. The app offers useful features for COD stores and has helped streamline our operations. What really stands out is their support team—they're responsive, knowledgeable, and quick to resolve any queries. Every interaction has been smooth, and the response time has been excellent. Overall, it's been a reliable solution, and we're happy with both the product and the support provided.

  • SHIKHA NATURAL PRODUCTS

    India · 22 May 2026

    Great support. features are good. Mr Pankaj from the Team helped me in understanding the features and quick setup. I was struggling with COD orders, OTP verification on Checkout, messages etc. It provides me the solution to exactly what i was looking for. Would recommend to go for it.

  • BuyBindas

    India · 11 May 2026

    Using COD King has really helped improve my Shopify COD order management. The OTP verification and COD control features are very useful for reducing fake and risky orders. Easy to set up, smooth integration, and good overall experience. Highly recommended for Indian dropshipping and COD stores.

  • Lavanda Styles

    India · 28 Apr 2026

    The team at Cod King, and Keerthana in particular, provides incredibly fast responses. When we encountered a payment gateway error regarding partial payments, I raised a support ticket; Keerthana responded within seconds and resolved the issue in under two minutes. They have a fantastic support team and a great product!

  • Sanct

    India · 17 Apr 2026

    Keerthana was extremely helpful in guiding me through both solving the issue and selecting the right COD King plan. She explained everything clearly, was patient with all queries, and ensured we picked the most suitable option for our needs. Her support made the entire process smooth and hassle-free. Really appreciate the prompt and effective assistance!

  • AIO SPORTS

    India · 11 Feb 2026

    “Spoke with Gaurav regarding COD King setup. Very helpful and clear guidance. COD King app is working great for partial payments and reducing fake COD orders. Highly recommended.”

  • Teeinfinity

    India · 12 Jan 2026

    The best app for partial COD orders. Had a small configuration issue with my theme, but the support team fixed it immediately. It saves me so much time and prevents fake orders. Must-have for dropshippers!

  • SKEEZY Co

    Philippines · 4 Jan 2026

    I've been using COD King for a while now and been a great addition to my store. Not only have I seen our RTS (return to seller) rate drop considerably, but they also offer lots of different features and some of them I'm looking to implement too. Their support team is responsive and knowledgeable (thanks Pankaj). Definitely a must have app if you're based in countries where COD is the primary consumer payment option.

  • Parichay

    India · 20 Apr 2026

    Great experience, especially with their prompt service. We were having trouble with the partial payment setup and they came in and saved the day! Thank you so much. Special shout out to Pankaj!

  • Malachi

    India · 22 May 2026

    The App is better in terms of price and installation Unlike other apps like Gokwick, this one was easy to install. Cost effective because of its free plan and service is good because I immediately got a call from the company (Pankaj) who helped me understand the features and plan details which no other app has done till date. I have not got any order so far after the installation today but am sure it will make customer checkouts much faster and keep orders only from serious buyers. Thanks.

  • HOUSE OF ZYVANA

    India · 10 Feb 2026

    The support team is extremely helpful and knowledgeable. I was facing a major checkout and COD configuration issue that was affecting all my orders, and they patiently guided me step by step until everything was resolved perfectly. What I really appreciate is how clearly they explained the problem and didn’t rush the process. The app has powerful features, and with the right guidance it works smoothly. Highly recommended for merchants who want better control over COD orders and reliable support when needed.

  • Twinkklzz

    India · 12 Mar 2026

    I had a great support experience with Keerthana. She patiently addressed all my queries, clarified every doubt, and guided me step by step in configuring COD King. Her clear explanations and prompt assistance made the whole process very easy. I truly appreciate her dedication and excellent support.

  • missastute.com

    India · 15 Dec 2025

    This app covers almost everything related to COD orders. Verifying Orders, COD fee, Partial Payment, etc. The cherry on top is customer support. They try to resolve the issues, if any come, asap.

  • ASC Fashion Store Pvt Ltd

    India · 5 Jul 2026

    Pankaj was very helpful and did really well to help me to connect KING COD...Happy to get this help I wanted to install and integrate it on priority and Pankaj being on helping side even it may be a weekly off day for him

  • House of Ricky Tasha

    India · 17 Jun 2026

    Suraj and Pankaj were very helpful. They immediately replied and helped me with my issue within minutes. very responsive and customer friendly. app is easy to use as well. good job

  • Ayumantra

    India · 10 Jun 2026

    Very good support..works properly with my stor. i really recommend this app to reduce RTO & fake order. Thanks a lot cod king.

  • Ofrida India

    India · 13 May 2026

    Really had a great, informative, and supportive experience. Unlike many other customer support services that simply ask you to wait 24–48 hours when you are stuck, the team genuinely tried to help in the best possible way and provided proper guidance throughout the process. Truly appreciated the quick support and professionalism.

  • Evan Mart

    India · 9 Apr 2026

    The customer support is very good. And the features of the app are also very helpful to increase the number of prepaid orders and reduce RTO.

  • AWBlack

    India · 3 Mar 2026

    Wonderful app helps me to increase Prepaid orders and partial payment for COD for safe COD orders. staffs are very helpful when ever we had issues to be fixed.

  • themorphique.com

    India · 28 Mar 2026

    COD, Partial Payments, Prepaid Payment with discount, Pre Order OTP features ware enabled. And support staff was very good.

  • FOGSTORES

    India · 3 Feb 2026

    Request for clarification was attended promptly and was very useful. COD hide option is listed by numbers, we need the product photos and name. We request the development team to add this feature to show only the product photos and name instead of product ids.

  • Qshi Studio

    India · 12 Aug 2026

    The payment flow is confusing. Customers see the COD King popup and then Shopify's native checkout, creating two different payment experiences. In some cases, different amounts are displayed in prepaid, which reduces trust and increases the chances of cart abandonment.

  • VELOX

    India · 19 Aug 2026

    They solved my issue within just 5 minutes and provided an immediate solution. The support was very quick, helpful, and efficient. I’m highly satisfied with the customer support experience.

  • HASYA

    India · 18 Aug 2026

    Solved my problem of RTO to a large extent Customer service is prompt and helpful throughout

  • Virgous

    India · 12 Aug 2026

    Gaurav was very quick and prompt with helping us set up the app, appreciate the quick assistance. it was worth getting the paid plan.

  • UrbanRaas

    India · 25 Jul 2026

    It is a good platform to use. Best part is 24x7 support. Whenever i have query someone from the team is always available and fix the issue in few hours or mins. Good one.

  • Elite Furnishing

    India · 24 Jul 2026

    Pankaj helped us is setting up the app quickly and efficiently. A good app for COD orders.

  • ISLET

    India · 14 Jul 2026

    Suraj Was a great help in guiding and supporting me to configure the platform perfectly on my website. Very happy with the prompt response time from the support team and for Suraj, who helped me with all my queries.

  • Zinayaa

    India · 15 Jun 2026

    Prompt response from the team, and they solved my issue within minutes. Thank you team for your help. Business owners like us need efficient and reliable team members which help us to grow. Thank you once again. Appreciate the help.

  • L'Omaya

    India · 14 Jun 2026

    Mr. Pankaj, a Really Nice Guy. Explained Each & Everythig In details, even my shopify store has some button issues, which was not in his direct scope yet he checked in helped me to correct the things to have smoother experience.

  • Royal Erado Accessories

    India · 7 May 2026

    i am using cod king, the support is really superb & fast

  • INDIAN SHOP HOUSE

    India · 9 Jul 2026

    The team is really helpful and prompt to respond. Will be using the app and will share the experience later. Thank you team. Looking forward.

  • Fluffyties

    India · 17 Apr 2026

    I absolutely love COD King support. Really prompt and helping. Pankaj was really helping

  • Miniso Alleppey

    India · 24 Mar 2026

    I had a very positive experience with the customer support team. They were responsive, polite, and genuinely helpful throughout the entire process.

  • GRAVEYARD GOODS

    India · 23 Mar 2026

    Gaurav was excellent to work with great communication throughout and extremely helpful in setting up the app smoothly. Everything was handled professionally and efficiently. Highly recommend!

  • theperfumehub

    India · 19 Mar 2026

    Team is really helpful, better than other market players. It was quick and easy to get support from them. Thank you !

  • Tohfa Shofa

    India · 26 Jan 2026

    COD King support has been excellent. Pankaj and the team were constantly helpful throughout. The app didn’t perform as expected initially, but they patiently guided me and helped set everything up properly. Really appreciate the support. Highly recommend COD King to anyone who wants COD enabled on their store.

  • Royal Pet Mart | Trusted Pet Shop in Gwalior

    India · 14 Mar 2026

    keerthi provides good support in our shopify website for integrations with COD King thanks

  • Elyment Fashion

    India · 11 Apr 2026

    keerthana was the best support executive i have ever communicated regardless of any brand , she instantly conncected on a meet call and helped us setup .

  • Magiclothing

    India · 5 Mar 2026

    Thank you so much for your support. Your explanation was very clear and really helpful. I truly appreciate the time you took to guide me through the setup.

  • sljewels.in

    India · 3 Mar 2026

    Gaurav helped to setup partial payment and explained also nicely. Thank you!

  • Morpaankh

    India · 3 Aug 2026

    Service agent response was greate and issue got resolved quickly.

  • Frugal Carts

    India · 14 Jul 2026

    Great Customer Support, specially Mr. Pankaj sorted my issue very quickly. Highly Recommended

  • Tickbasket India

    India · 10 Jul 2026

    Great sorted out the issue very quickly support was good

  • Studio Creative

    India · 5 Jul 2026

    Mr. Pankaj guided me properly and I could setup the app within Minutes. A very Good and also a Quick Response. Thank You.

  • DMF

    India · 3 Jul 2026

    for now im totally happpy by their service whenever i am getting any small problem their team is solving it very fastly the (especially suraj has been helping us with everything through meetings and im really happy the way he solves my problem) thank you Suraj

  • Imsoo

    India · 1 Jul 2026

    The customer care team is prompt and really accommodating. Our issues were resolved within a few hours.

  • MILNI

    India · 26 Jun 2026

    Super the best supper i ever got, even interakt being such a big company was never satisfied withthem, switching here completely now andt he guy over call so calm supportive and helped and solved all my queries, super super.

  • BYB PREMIUM

    India · 24 Jun 2026

    The interaction was very clear and crisp, and integrating the app was quick and seamless—it only took a few minutes. Thanks

  • Space Story

    India · 9 Jun 2026

    Very Proactive Live Support. Got my issue fixed very fast.

  • Audio Wheels

    India · 26 May 2026

    Using partial payment feature and it is working nicely in my store and the customer support team is also very good.

  • Unboxkar Wholesale

    India · 26 May 2026

    Partial Payment feature works great, and the customer support is very helpful. Special thanks to Pankaj for the support.

  • BLUMUN

    India · 23 May 2026

    App works great and the team is very responsive.

  • NOZAYA

    India · 19 May 2026

    customer support was helpfull & quick

  • MyMuse India - An Intimate Wellness Brand For All People

    India · 26 Aug 2026

    Quick support and great app to have.

  • Limerick by Abirr n' Nanki

    India · 10 Aug 2026

    Very prompt service!

  • Vintage Watcholic - Timeless Vintage Watches & Collectibles

    India · 26 Jul 2026

    Pankaj is very supportive and very professional, just started to use COD king for my shopify store. will see how it works.

  • FlyoShoes

    India · 23 Jun 2026

    very prompt support to start with

  • Exylon Pesticides

    India · 2 Jun 2026

    Great Experience With The Team of COD King

  • Pagal Awwrat

    India · 9 Apr 2026

    Very responsive and supportive. My queries were solved quickly.

  • AugustSa Shop

    United Arab Emirates · 4 Apr 2026

    A wonderful experience with the support team, especially Gaurav. He went above and beyond to assist me. His communication was clear, and he demonstrated true expertise in his field.

  • BECUTE Professional

    India · 17 Mar 2026

    This is an good app, particularly for Partially COD payments; it helps attract high-quality customers.

  • EASYDEAL INDIA

    India · 16 Mar 2026

    KEETHANA HELP ME TO SETUP EVERYTHING I ASKED FOR...THANKS FOR THE SUPPORT

  • LARA CLOTHING

    India · 14 Mar 2026

    Instant support with my language. thank you cod king

  • Paws & Patterns

    India · 15 Apr 2026

    awesome integration experience and support team

  • Nirvana Being

    India · 24 Sept 2025

    Pankaj is an excellent team member of Codking. He guided me very well according to my requirements and provided valuable suggestions. The Codking app is also amazing, with many great features that help improve the functionality of the checkout page. Highly recommended!

  • RDK Enterprise

    India · 27 Aug 2026

    Good service, Very helpful Gaurav thank you

  • REBA AURA

    India · 26 Aug 2026

    Excellent support from Mr. Suraj Sir. He is very active and his knowledge is awesome. Very supportive person.

  • Topco Silver

    India · 15 Aug 2026

    Suraj was really helpful and he pointed out what all settings to be done to me as a beginner.

  • Yashtika Jewels

    India · 28 Jul 2026

    Good features and good service. Pankaj is addressing all our query.

  • Jootiyapa

    India · 11 Aug 2026 · edited

    Amazing product and excellent service Thankyou Gaurav ji for your support

  • SplashArts

    India · 7 Jul 2026

    Good Customer Service!, Resolved the issue within a minute

  • Aditya Blue Art Pottery

    India · 24 Jun 2026

    Great experience ;my issue lresolve with in 5 minutes . easy to access happy to use

  • Vickycart

    India · 8 Jun 2026

    quick reply, solved all the issues in a few minutes. Thank You Mr. Pankaj

  • lumedesignstudio

    India · 18 May 2026

    Mr. Gaurav is very helpful and patient

  • Srijan

    India · 8 May 2026

    Support team are super supportive , really like the customer support

  • CHRONIC

    Philippines · 26 Aug 2026

    the best app to reduce RTO!!

  • ERD-INFOTECH

    India · 18 Aug 2026

    Customer Support is very Good

  • LiLHoots

    India · 12 Aug 2026

    Best Service Thankyou Mr. Gaurav

  • Rangtarini

    India · 8 Aug 2026

    Very good customer support

  • Roger Car Accessories

    India · 8 Aug 2026

    Excellent Support By Mr. Pankaj To our surprise it was great support and help even on saturday great work

Showing 90 of 159 reviews published here

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